From this Wired article, Jesse Lichtenstein writes,
The concern that open data may simply empower the empowered is not an argument against open data; it’s an argument against looking at open data as an end in itself. Massive data dumps and even friendly online government portals are insufficient. Ordinary people need to know what information is available, and they need the training to be conversant in it. And if people are to have anything more than theoretical access to the information, it needs to be easy and cheap to use. That means investing in the kinds of organizations doing outreach, advocacy, and education in the communities least familiar with the benefits of data transparency. If we want truly open government, we still have to do the hard work of addressing basic and stubborn inequalities. However freely it flows, the data alone isn’t enough.
We need information professionals and data-minded folks to teach people what to do with all this data.